Apāto wa?
Quicky: so with the apāto (apartment) I’m currently staying in (still in Ōsaka), was something wrong when I checked in. It turned out it had not been cleaned sufficiently (or at all). After making a complaint about it, it got sorted: I got a refund and the apāto was cleaned during my second day.
Yeah that was a bit of an unpleasant surprise. But the futon and shower were operational, so to speak and that’s ultimately all that mattered to me. Getting the refund was a nice bonus.